Vacancy PsyGlobal: Account Manager

Account Manager

PsyGlobal BV | 24 hours per week

About PsyGlobal

At PsyGlobal, we believe that high-quality mental health care should be accessible to everyone, regardless of language or cultural background. We connect mental health professionals with organisations where they can support clients who share their language and cultural background. By doing so, we improve access to culturally sensitive care and unlock underutilised international talent.

Your Role

As Account Manager at PsyGlobal, you are the key link between Mental Health Organisations (MHOs) and our international Mental Health Professionals (MHPs). You build strong, long-term relationships with a wide range of organisations (including GGZ organisations, GP practices, municipalities, schools and companies) and help them find the right professionals to meet their needs.

This is a dynamic role that combines active acquisition, relationship management and close coordination with PsyGlobal’s recruitment team. You understand the challenges MHOs face and translate those into concrete, workable solutions using PsyGlobal’s services.

In addition, you play an important role in expanding our payrolling and staffing (uitzend) services. Together with an intern, you ensure that MHOs and MHPs who wish to use these services are properly registered and supported throughout the process.

You are also an active member of PsyGlobal’s Learning & Development team. In this capacity, you help shape and deliver meaningful learning activities, such as information sessions, events and seminars, aimed at informing MHOs about our services and inspiring them to work with our Mental Health Professionals.

What you’ll do

  • Actively approaching and acquiring new mental health organisations (cold and warm acquisition)
  • Conducting exploratory and advisory conversations with potential clients
  • Clearly explaining PsyGlobal’s services and convincing organisations to work with MHPs through PsyGlobal
  • Accurately documenting all interactions, agreements, and follow-ups in the CRM
  • Transferring assignments clearly and completely to the recruitment team
  • Formalising agreements so that expectations, roles, and responsibilities are clear for all parties
  • Maintaining regular contact with organisations after placement to monitor satisfaction and progress
  • Acting as the main point of contact for organisations throughout the collaboration

Who you are

  • Excellent command of Dutch at C1 level or higher (mandatory)
  • Strong communication skills
  • Enjoys acquisition and is not afraid to pick up the phone
  • Structured and disciplined in CRM administration
  • Comfortable working independently and taking responsibility, not waiting for others to assign tasks to you
  • Affinity with mental health care and/or the GGZ sector
  • Entrepreneurial mindset and motivated to grow with a young organisation

What we offer

  • 24 hours per week
  • Hybrid working model (maximum 2 days per week at the office in the Utrecht/Amsterdam region)
  • High degree of autonomy and responsibility
  • Employment contract with PsyGlobal or through secondment (detachering)
  • Salary range: €5000 – €6500 based on a 36-hour work week
  • Freelance/ZZP construction is not possible

Are you interested in this role? Send us an email with your CV to apply.

Vacancy PsyGlobal: Operations Manager

Operations Manager

PsyGlobal BV | 32 hours per week

About PsyGlobal

At PsyGlobal, we believe that high-quality mental health care should be accessible to everyone, regardless of language or cultural background. We connect mental health professionals with organisations where they can support clients who share their language and cultural background. By doing so, we improve access to culturally sensitive care and unlock underutilised international talent.

Your Role

As Operations Manager, you are the driving force behind the operational success of a large, multi-year project. You lead a dedicated, multidisciplinary team of around 10–15 professionals, including recruitment, account management and communications specialists. Together, you deliver tangible results over a period of approximately two years.

You bring structure, clarity and momentum. You balance day-to-day operations with a long-term view, ensuring that people, processes and results stay aligned throughout the entire project lifecycle. Reporting directly to the Board, you are ultimately accountable for achieving the agreed project outcomes: from the successful placement of Mental Health Professionals (MHPs) to fostering strong collaboration, clear workflows and a healthy, sustainable team culture.

What you’ll do

  • Take full end-to-end responsibility for the operational performance and results of the project

  • Lead, coach and inspire a multidisciplinary team of 10–15 professionals

  • Translate strategic objectives into clear operational goals and concrete actions

  • Monitor KPIs and outcomes, such as successful placements of MHPs with GGZ institutions, GP practices, municipalities and GGDs

  • Ensure smooth collaboration within teams and with external partners

  • Work closely with the Project Assistant on planning, coordination and reporting

  • Report progress, risks and results to the Board

  • Create clarity in processes, roles, responsibilities and decision-making

  • Manage workload, capacity and priorities across the organisation

Who you are

  • Proven experience in a senior operational or leadership role
  • Demonstrated experience managing international and multicultural teams
  • Comfortable leading teams in a hybrid and partly remote setting
  • Excellent command of English (working language) and Dutch (both required)
  • A leadership style based on trust, autonomy, and empowerment
  • Able to provide clear direction and firm guidance when needed
  • Strong people skills: able to recognise and develop individual strengths from employees
  • Pragmatic and solution-oriented: focused on what can be done
  • Resilient and able to perform well under pressure
  • Enjoys leading people, creating a positive atmosphere, and making difficult decisions when necessary

What we offer

  • A position for 32 hours per week

  • A hybrid working model (maximum 2 days per week at the office in the Utrecht/Amsterdam region)

  • An employment contract with PsyGlobal or via secondment (detachering)

  • A key leadership role within a fast-growing, mission-driven organisation

  • A competitive salary, based on experience, within the range of €5500 – €7000 based on a 36-hour work week

  • A direct reporting line to the Board / Management Team

Are you interested in this role? Send us an email with your CV to apply.

De toegevoegde waarde van L&D

Daria Chupailenko en Olena Lohvinova hebben vorig jaar deelgenomen aan verschillende programma’s uit het Learning & Development aanbod van PsyGlobal. Dat doen ze in de eerste plaats natuurlijk om extra kennis op te doen. Kennis die ze de dag erna direct in hun werk in de praktijk kunnen brengen. Maar het is voor hen ook erg waardevol om met collega-psychologen uit Oekraïne samen te komen, te delen wat ze mee maken en te leren van elkaar. “It’s like our circle of support”, zegt Daria treffend.

Komend jaar bieden we weer verschillende trainingen, supervisie en intervisie aan binnen PsyGlobal Learning & Development. Via onze pagina Learning programs zijn alle komende programma’s te vinden.

 

Nieuwjaarsborrel 2026

Afgelopen woensdag hebben we met collega’s en relaties het glas geheven op de fijne samenwerking van het afgelopen jaar en ter ere van de mooie plannen voor PsyGlobal de komende tijd. Het was een geslaagde avond waarmee de toon voor dit nieuwe jaar weer is gezet. Op naar mooie resultaten in 2026!

 

 

Interview Rosemarie

Rosemarie Lambers werkt als recruitment lead en accountmanager binnen het PsyGlobal team. Haar team is verantwoordelijk voor het maken van verbindingen tussen GGZ-professionals en Nederlandse GGZ-instellingen, huisartsenpraktijken, gemeenten en GGD’s.

PsyGlobal werft en screent alle GGZ-professionals die zich bij ons aanmelden zorgvuldig. Daarbij kijken wij onder andere naar:
– diploma’s, additionele opleidingen, achtergrond en ervaring
– of en op welk niveau diploma’s in Nederland zijn gewaardeerd

Op basis van deze screening en de wensen van onze klanten én de professionals maken we waardevolle en duurzame verbindingen mogelijk, met als doel om zoveel mogelijk mensen toegang te geven tot zorg die echt aansluit bij iemands taal, culturele achtergrond en referentiekader.

PsyGlobal webinars 2026

This Wednesday, we started a new series of online webinars for Ukrainian mental health professionals, hosted by CBT therapist, supervisor, and trainer Valentyna Parobii. During these 3 sessions, we will focus on practical psychological skills for daily clinical practice. The webinars will be in Ukrainian and are free of charge.

If you want to join any (or all) of the webinars, please register here: https://lnkd.in/eZfJ8DCz If you do so, we will send a reminder about the upcoming webinars, as well as the link to the zoom meeting.

▪️ Mindfulness
Date: 14 January | Time: 19:00–21:00
A practice of awareness and presence in the here and now to reduce stress and enhance resilience. The webinar offers practical mindfulness techniques that can be applied both personally and professionally. We will also focus on how to engage clients in this practice and set realistic expectations to prevent dropouts.

▪️ Building Vicious and Supportive Cycles
Date: 6 February | Time: 11:00–13:00
The webinar focuses on identifying and maintaining cycles using a cognitive-behavioral framework based on core CBT principles. Participants will learn how to conceptualize difficulties in a structured CBT format, allowing them to identify accurate therapeutic targets for intervention planning and, consequently, achieve therapy goals more effectively.

▪️ Cognitive Distortions
Date: 23 March | Time: 19:00–21:00
The webinar focuses on working with cognitive distortions within the cognitive-behavioral therapy framework. Participants will learn how to identify, conceptualize, and modify distorted thinking patterns that maintain emotional distress and maladaptive behavior, enabling more effective interventions and improved therapeutic outcomes.

If you want to join any (or all) of the webinars, please register here: https://lnkd.in/eZfJ8DCz.