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Vacancy PsyGlobal: Operations Manager
Operations Manager
PsyGlobal BV | 32 hours per week
About PsyGlobal
At PsyGlobal, we believe that high-quality mental health care should be accessible to everyone, regardless of language or cultural background. We connect mental health professionals with organisations where they can support clients who share their language and cultural background. By doing so, we improve access to culturally sensitive care and unlock underutilised international talent.
Your Role
As Operations Manager, you are the driving force behind the operational success of a large, multi-year project. You lead a dedicated, multidisciplinary team of around 10–15 professionals, including recruitment, account management and communications specialists. Together, you deliver tangible results over a period of approximately two years.
You bring structure, clarity and momentum. You balance day-to-day operations with a long-term view, ensuring that people, processes and results stay aligned throughout the entire project lifecycle. Reporting directly to the Board, you are ultimately accountable for achieving the agreed project outcomes: from the successful placement of Mental Health Professionals (MHPs) to fostering strong collaboration, clear workflows and a healthy, sustainable team culture.
What you’ll do
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Take full end-to-end responsibility for the operational performance and results of the project
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Lead, coach and inspire a multidisciplinary team of 10–15 professionals
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Translate strategic objectives into clear operational goals and concrete actions
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Monitor KPIs and outcomes, such as successful placements of MHPs with GGZ institutions, GP practices, municipalities and GGDs
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Ensure smooth collaboration within teams and with external partners
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Work closely with the Project Assistant on planning, coordination and reporting
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Report progress, risks and results to the Board
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Create clarity in processes, roles, responsibilities and decision-making
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Manage workload, capacity and priorities across the organisation
Who you are
- Proven experience in a senior operational or leadership role
- Demonstrated experience managing international and multicultural teams
- Comfortable leading teams in a hybrid and partly remote setting
- Excellent command of English (working language) and Dutch (both required)
- A leadership style based on trust, autonomy, and empowerment
- Able to provide clear direction and firm guidance when needed
- Strong people skills: able to recognise and develop individual strengths from employees
- Pragmatic and solution-oriented: focused on what can be done
- Resilient and able to perform well under pressure
- Enjoys leading people, creating a positive atmosphere, and making difficult decisions when necessary
What we offer
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A position for 32 hours per week
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A hybrid working model (maximum 2 days per week at the office in the Utrecht/Amsterdam region)
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An employment contract with PsyGlobal or via secondment (detachering)
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A key leadership role within a fast-growing, mission-driven organisation
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A competitive salary, based on experience, within the range of €5500 – €7000 based on a 36-hour work week
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A direct reporting line to the Board / Management Team
Are you interested in this role? Send us an email with your CV to apply.